Medical air transport is recommended for patients who
need to be moved quickly because of a serious illness or injury. This could
include transplant patients, cardiac patients, neonatal conditions, evacuations
or bringing a loved one home from a distant location.
We use fixed wing aircraft
and ground ambulance, and provide medical escorts on commercial airlines and
Amtrak trains. Our Trip Coordinators will discuss all the options with you when
you call, to help determine the most appropriate transfer in terms of the
patient's condition and your family's budget.
No. The Customer
Care Team at Global Air Response will handle all of the logistics necessary to
get the patient to the air ambulance, including bedside-to-bedside service if
The cost depends on the
type of transport, the medical staff and equipment needed, the distance to be
traveled, the timing of the trip, and if international service is required. Our
Trip Coordinators will give you a quote over the phone, and can provide a
written quote upon request.
Yes, as is all equipment used on air ambulances contracted by Global Air
Yes, in most
aircraft there is room for at least one additional passenger. Global Air
Response does not charge any additional fees for one or two extra people. Pets
are also allowed on the planes we use, although they are not allowed in the
For flights out of the U.S. the patient and passengers will need current
passports or visas, but all other international arrangements will be taken care
of by Global Air Response. We will be happy to provide a copy of our FAA
Operations Manual that shows where we can fly internationally. Many other air
ambulance companies cannot provide this service.
Please check your insurance policy for specifics. In most cases, if the
flight is recommended by a doctor because it is a medical emergency to move a
patient to a facility that can provide essential medical service that is not
available where the patient is presently located, it is likely that a portion or
all of the cost will be covered by insurance. Emergency flights due to injury
and illness are also usually covered. In almost all cases, elective flights for
able patients are not covered. For Example, getting a recovered patient back
home is usually not covered. Medicare and Medicare Gap will generally not cover
air ambulance services, but Medicaid, in some instances of medical necessity,
will cover part or all of the cost. For more information on Medicare policies,
please visit www.medicare.gov and search publication 11037.
Global Air Response accepts all major credit cards, bank wire
transfers and personal checks that are guaranteed, as well as pre-approved
insurance claims, Payment is required prior to finalizing the trip schedule
on the medical condition of the patient, the flight crew will include a
Registered Nurse with air ambulance experience, a Respiratory Therapist, a
Paramedic or an MD. Global Air Response's medical staff works directly under the
supervision of our Medical Director
Global, the stretcher is key to the patient's comfort and safety. Our stretchers
are FAA approved and the patient can either lie prone or on an incline. A full
complement of drugs, oxygen and comprehensive monitoring equipment is also
stocked for every Global flight, as well as any additional support recommended
or prescribed by the patient's doctor. Of course, if the patient is able to sit
in a First Class seat on a commercial airline, the supplies would be limited to
reflect his or her needs. If you'd like a comprehensive list, please let us know
and we will fax or e-mail it to you.
We carry a full complement of commonly needed
medications. If the patient needs additional prescriptions, we will include them
as well. On international flights it's important to note that we will not allow
any medications that are barred in the U.S. If you'd like a comprehensive list,
please let us know and we will fax or e-mail it to you.
Yes. We supply ample oxygen to cover the duration of the flight
plus one hour, and an additional supply to support the patient during transport
from the plane to the final destination. We also have a back-up supply in case
of a power failure.
Yes. We hang
IV fluid bags and monitor regularly throughout the flight.
Yes. The air
ambulances used by Global Air Response are fully equipped and staffed to monitor
all medical conditions and emergencies.
Yes. The safety and comfort of our patients and their families is a
primary concern. When you talk to our Trip Coordinators or Customer Care
Representatives, please let them know of any additional personal care items you
Medical records are reviewed by
our Medical Director and the medical team who flies with the patient, as well as
between the sending and receiving facilities. Additionally, a complete report is
filed on the completion of the flight, alerting the family as well as the
receiving facility to any unforeseen events that may have occurred during the
flight, as well as the current medical condition of the patient.
We will do whatever possible to get a patient to his or her
destination, but sometimes circumstances are out of our control. In every case,
we will keep the patient's well-being at the forefront and expedite the transfer
as best we can.
BLS means "basic life support." This is the type of care for patients who
need minimal external life support, but still need monitoring and care. Some
of the equipment required might include an FFA approved stretcher, oxygen,
blood pressure monitoring, IVs and certified emergency medical personnel.
ALS means "acute life support," which includes all of the above as well as
the possibility of cardiac defibrillation and the potential for dealing with
trauma and other conditions that would necessitate a higher level of care.
CC is "critical care." In this situation, at least two specifically trained
flight medics would accompany the patient with highly sophisticated medical
equipment in the air ambulance. This type of transport is used in the most